Billing
How Do I Cancel My Subscription?
It’s sad to see you go… To cancel your subscription, go to the Brand page > Plans tab and click Cancel subscription Your subscription will be cancelled, and your current Brand will be deactivated. All the Collections and Products connected to the ...
Adding Marketing Features
When you subscribe to a Scroble Hero or Scroble Star plan, you can see the Marketing section in the subscription window. Marketing options are an addition to subscriptions that allow you to add a bundle of Posts or Notifications to the plan. ...
What is an Addon?
When you subscribe to a Scroble Hero or Scroble Star plan, you can see the Addons section in the subscription window. An Add-on is an addition to a subscription that allows you to extend the limits on the number of active Collections, Distribution ...
Changing Brand's Plan
To change your subscription plan from one to another, click the Choose Plan button for your desired Scroble plan. Scroble will compare the number of Distribution points, Users, active Collections, Lookbooks and Products with the limits for the new ...
Payment Failure
Payment fails usually occur when your bank declines the payment for any reason. The most common reasons are incorrect card numbers or expiration dates or insufficient funds to make a payment. Our system will send you several messages to notify you ...
Invoices
After you make a payment, you will get an automatic invoice by email. All invoices are sent to the Account Owner. Note: If you didn’t receive an invoice, please first check your spam folder. If you need a more detailed invoice, please contact us ...
Payment Overview
When you decide to subscribe to a plan, you should first add a payment method on the Payments page of the Company account. You can read more about adding payment methods here. Then on the Brand page of the Company account, select the Brand and click ...
Payment Methods
What are the accepted payment methods for Scroble? You can pay for Scroble using a credit card, debit card, or SEPA Direct Debit. Add Payment Method To add a payment method to Scroble, go to the Payments page and click Add Method. Then, select one of ...